About Luck Casino
A regulated online gaming brand operated by Crowd Entertainment Limited from Malta, licensed for the Romanian market by the National Gambling Office (ONJN). On this page you will find verified company, licensing and support details.
Who is behind Luck Casino
Luck Casino is the consumer-facing brand of Crowd Entertainment Limited, a Malta-registered gaming operator headquartered at 2 Spinola Road, St. Julians STJ 3014, Malta. The brand is positioned for the Romanian regulated market and operates under a Class I remote gaming licence issued by the National Gambling Office (Oficiul National pentru Jocuri de Noroc, ONJN).
The platform pulls together a deep slot catalogue of more than 6,000 titles from 68+ studios alongside live-dealer tables, sports and a Romanian-leu first-deposit welcome package. Operations are based in Malta and overseen day-to-day under Romanian regulatory oversight, with verified players, KYC controls and ONJN-mandated responsible-gambling tooling. Luck Casino does not hold a UK Gambling Commission licence, so it is not aimed at UK residents.
Company Details
Core corporate, jurisdictional and contact data for the legal entity that operates the Luck Casino brand.
| Company detail | Value |
|---|---|
| Brand | Luck Casino (luck.com) |
| Operator | Crowd Entertainment Limited |
| Registered address | 2 Spinola Road, St. Julians STJ 3014, Malta |
| Country of incorporation | Malta |
| Target market | Romania |
| Account currency | Romanian Leu (RON) |
| Player eligibility | 18+, verified Romanian residents |
Licence & Regulation
Luck Casino operates under a single licence from the Romanian gambling regulator. There is no UK Gambling Commission authorisation in place, and the brand is not promoted to UK consumers.
| Licence | Issuing authority | Number | Validity |
|---|---|---|---|
| Class I remote gaming | ONJN - Oficiul National pentru Jocuri de Noroc (Romania) | L1213823W001269 | 01.03.2021 – 28.02.2031 |
| UK Gambling Commission | UKGC (United Kingdom) | Not held | Not applicable |
Software & Game Certification
Game fairness on Luck Casino is delivered through certifications held at the supplier and platform level. Independent Romanian-market auditing is mandated by ONJN as part of the Class I licence framework.
| Certification body | Scope | Status at Luck Casino |
|---|---|---|
| ONJN technical approval | Platform & game-content homologation for Romanian market | Required & in place under licence L1213823W001269 |
| RNG certification | Per-supplier RNG audit (slot & table content) | Held at provider level (Pragmatic Play, Play’n GO, EGT Digital, Wazdan and others) |
| SSL / data security | Encrypted transport for player & payment data | Active across luck.com domain |
| eCOGRA · GLI · BMM Testlabs | Independent platform-wide seal | Not publicly displayed by the operator |
Customer Support
Luck Casino runs a Romanian-first support desk, with English coverage available through the email and in-product channels. Live chat is the fastest route for account or payment issues.
| Support channel | Availability | Language |
|---|---|---|
| Live chat (in-product widget) | Daily, around the clock | Romanian, English |
| Email — [email protected] | Replies within ~48 hours | Romanian, English |
| Contact form (footer) | 24/7 submission | Romanian, English |
| FAQ / Help Centre | Self-service, always on | Romanian |
| Telephone hotline | Not offered | — |
Game Providers
The Luck Casino lobby aggregates 68+ studios. Below are the largest catalogues by title count inside the platform.
| Provider | Game count |
|---|---|
| Play’n GO | 446 |
| EGT Digital | 194 |
| Wazdan | 160 |
| Pragmatic Play | Full catalogue (slots & live) |
| Aggregate library | 6,000+ titles across 68+ studios |
Welcome offer at a glance
- Up to 3,000 RON bonus cash plus 700 free spins over the first three deposits.
- Up to 400 free spins no-deposit, released after email verification.
- Wagering, eligible games and time limits as published in the active T&Cs on luck.com.
Want the operator details in one place?
Crowd Entertainment Limited runs Luck Casino under Romanian ONJN supervision. Visit the brand to read the live T&Cs, claim the welcome package and use the in-product responsible-gambling tools.
18+ | Joaca responsabil | BeGambleAware.org